Terms of Service

Last updated:December 15, 2024

1. Agreement to Terms

By accessing and using WishPool ("we," "our," or "us"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. How WishPool Works

WishPool operates as a legal lottery system where participants can purchase entries ("wishes") for a chance to win prizes. Each wish costs $1 and gives you one entry into the drawing for that specific product.

  • Winners are selected through a certified random number generator
  • All drawings are conducted fairly and transparently
  • You must be 18 years or older to participate
  • Participation is subject to local laws and regulations

3. Account Registration

To participate in WishPool, you must create an account and provide accurate information including:

  • Valid email address
  • Full legal name
  • Valid shipping address
  • Payment information

You are responsible for maintaining the confidentiality of your account and password.

4. Payment and Refunds

All purchases are final. Due to the nature of lottery systems, wishes cannot be refunded once purchased, except in the following circumstances:

  • Technical error resulting in duplicate purchases
  • A drawing is cancelled due to insufficient participation
  • System malfunction preventing fair selection

5. Prize Claims and Delivery

Winners will be notified via email and SMS within 24 hours of the drawing. Prize claim process:

  • Winners must respond within 7 days of notification
  • Identity verification may be required for high-value prizes
  • Prizes are shipped free worldwide
  • Delivery times vary by location (typically 5-14 business days)
  • Unclaimed prizes will be re-drawn after 30 days

6. Fair Play and Security

WishPool is committed to fair play and security:

  • All drawings use certified random number generation
  • Results are audited by third-party verification services
  • Multiple accounts or attempts to manipulate results will result in disqualification
  • All personal and payment information is encrypted and secure

7. Prohibited Uses

You may not use WishPool for any unlawful purpose or to solicit others to perform unlawful acts. Prohibited activities include:

  • Creating multiple accounts to increase winning chances
  • Using automated systems or bots
  • Attempting to manipulate or hack the system
  • Providing false information during registration
  • Participating if under 18 years of age

8. Limitation of Liability

WishPool shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your participation in our service.

9. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the service, to understand our practices regarding the collection and use of your personal information.

10. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting. Your continued use of WishPool after changes are posted constitutes your acceptance of the modified terms.

11. Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: legal@wishpool.com

Phone: +377-98067788

Address: Av. de la Madone, 98000 Monaco

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